Quality Management

O2 Landscape Architecture provides landscape architectural consultancy services for corporate, government, institutional & private clients. We design & provide advice for small to large-scale projects. We have a systemised approach to internal and external processes which guide our actions, establishes benchmarks and ensures consistency. Our services are based on client and stakeholder needs and satisfaction, applicable local, state and federal government laws and policies and the Landscape Architecture professional guidelines (AILA). We achieve quality services through our commitment to: > Ongoing review and continual improvement of the services we provide and systems and processes we maintain > Provision of skilled personnel > Ongoing commitment to Continuing Professional Development > Open communication with O2LA staff, clients, consultants and stakeholders and prompt resolution of complaints Our Quality Management System shall comply with the requirements of ISO 9001: 2015 Quality Management Systems.